WOOD MOOD IS MORE THAN JUST CANDLES

Patented design. The most natural ingredients and friendly service

NOTHING EXTRA

Only wood, natural wax, clay, natural essential oils

TRULY SUSTAINABLE

Our candle can be easily refilled with a spare cartridge

IMPRESSIVE

Our candles are perfect as a gift for any occasion

UNIQUE

Each candle in the trunk is a unique product, because no two trees are alike

AESTHETIC

WOOD MOOD design has been recognized by experts at the best international exhibitions in Europe

WOODEN WICK AND BASE

We use wooden wicks of our own development. And for the wooden bases, we take wood after sanitary and construction trimming of trees, or dead trees.

WHY ARE OUR WOODEN WAX CANDLES SAFE?

Candle design that is proven and tested

FIRE PROTECTION

The flame size and candles are carefully selected. The heat from the flame is not enough to ignite the wooden walls of the candle.
The bottom of the candle jar is protected with a layer of non-flammable material. This is done to prevent the burning wick from coming into contact with the wooden structure in case of full wax combustion.

JUST REAL NATURAL WAX AND OILS

We use 100% natural wax that has necessary burning qualities and properties. No aggressive agricultural palm or soy wax, or paraffin, which emits carcinogens when burned.

For fragrance, only high-quality natural essential oils are used. This is rare nowadays because it's difficult and expensive.

PROCESSING

The lower part of the candle is made heavy so that the candle always remains stable. In addition, it protects your table from possible temperature effects.

And we also add a layer of soft material so that the candle can be placed on polished surfaces without fear.

HAND CRAFT

Each WOOD MOOD product is the result of the dedicated work of creative individuals who are passionate about their craft.

By limiting the use of machinery in production, we preserve the artistry and essence of the product, ensuring that every candle you have on your table is unique.

SAFE

Since 2019, we have conducted hundreds of regular tests, refining the design details.

Therefore, we guarantee safety for indoor use.

Just don't forget basic safety precautions.

30 HOURS BURN TIME-LAPSE

FAQ

PAYMENT

We offer the following payment options for individuals:

by bank card online
using PayPal
using other service (Wise, Payoneer)

We offer non-cash settlement for legal entities. Contact us, and we will issue an invoice (SEPA / SWIFT transfer)

PROMPT SHIPMENT

As soon as we received payment, the product is prepared for shipment. If you have special wishes, please do not forget to indicate them in the comments when placing an order.

If necessary, we clarify the details of the order and ship it at the next working day.

Shipping terms

SHIPPING IN UNITED STATES

Shipping tariff is based on weight of the order and is calculated automatically at the checkout.

We mostly ship with DHL Express.

Average delivery time within the USA – from 6 to 8 days.

We offer FREE shipping within mainland US:

- for orders 100 USD and more.

SHIPPING IN EU & CH

Shipping tariff is based on weight of the order and is calculated automatically at the checkout.

We mostly ship with DHL Express.

Average delivery time within the Europe – from 4 to 6 days.

We offer FREE shipping within EU mainland:

- for orders 100 EUR and more.

Warranty & Return

WARRANTY

We provide a 30-day product warranty, namely, we will replace the product with a new one if:

the candle goes out by itself at normal humidity in the room, or
the candle split in half without any signs of heat or mechanical force

Our product is, first of all, natural wood that "breathes". Over time, cracks may appear on it or the structure of the bark/wood may change. This does not affect the functionality of the candle, and even, on the contrary, emphasizes its naturalness. These processes depend on the temperature and humidity in the room. Therefore, we do not recommend leaving candles on turned-off radiators or under infrared heaters. We also do not recommend leaving candles in damp or poorly ventilated rooms, among damp things, etc. - this can cause mold to appear on the wood.

When a burning candle is heated, small amounts of resin may be released from the wooden part, so it is not recommended to place it on those surfaces from which it will be difficult to wash away wood resin or wax.

The warranty does not apply to candles that have already been used by more than 30%, or if the storage conditions have been violated. Observe normal storage conditions: air temperature from +10 to +25 ℃, relative air humidity 40-60%, sufficient ventilation.

RETURN

We are very sorry that something did not suit you.

We always try to meet your needs, and therefore you can return the goods to us within 30 days from the day of purchase, if the payment receipt (or e-mail/screenshot confirming the order), the original packaging and the product have not been used (the wick was NOT lit).

You don't need to not explain the reason for the return, and we will not ask. But we will be very grateful if you tell us what exactly did not suit you.

In case of a return, the delivery is carried out at the expense of the buyer. Please contact us for shipping address.

We offer free returns in Europe, but import fee can't be refunded. Please contact us for shipping address.

Refunds are made in the same way as the payment was made.

ABOUT SUSTAINABILITY

Breathing Fresh Air into the World. Our country, in particular, requires our attention and care for nature. It's time to protect and clean up the waste that has accumulated over time.

With this in mind, we embark on a project that benefits people, the country and the planet. Our commitment starts with a refusal to use plastic for packaging our products. We substitute synthetic materials and petroleum products with natural or recycled raw materials. Let's work together to make our world cleaner for generations to come.

Saving Trees with Candles. Our candles offer not just aesthetic appeal, but also an eco-friendly solution. Replace your traditional fireplace with our WOOD MOOD candles - they consume significantly less wood per burn compared to a firebox. Plus, they burn longer and crackle just as delightfully.

We are proud to be the creators of Ukraine's first reusable candles, reducing waste not only in production but also in homes. Simply recharge the candle multiple times and continue to enjoy its ambiance.

LONG BURN SECRETS

Use these 3 tricks to make your candles last 25% longer

COLD START

When you light a candle for the first time, let it burn for a few hours so that a wide pool of wax melts. This will avoid the formation of a pit hole around the wick.
The exact melting time of the top layer depends on the diameter of the candle and usually varies from one hour to two.

CARE

Always trim the wick. Before each "start" and then regularly during combustion. This is the basic rule that allows you to extend the life of the candle by 25%.

And our wooden wicks arrive to you already cut to the correct length.

SERENITY

Candles do like calm atmosphere. And as you know, they only improve it. Do not place candles where the flame behaves nervous due to air movement.
It may lead to uneven combustion.

RULES FOR THE SAFEST USE OF CANDLES
(ANY KIND, NOT JUST MADE OF WOOD)

Before lighting the candle, make sure that the wick is trimmed.
Before lighting the candle, make sure that there is nothing extra inside. Debris such as matches, wick scraps or paper will burn and add to the power of the flame, which can be dangerous.
Do not leave a burning candle unattended.
Do not leave a burning candle near small children or animals.
Do not place candles very close to each other for a long time, keep a distance of 10 cm.
Do not use the candle near curtains, fabrics, paper, furniture or other flammable objects.
Do not place a burning candle on a curved surface or near an edge where it may fall.
Do not place a burning candle where there is a strong draft or wind that could blow it over or blow the fire onto nearby objects.
Do not spray any aerosols near a burning candle.
Do not use the candle on surfaces that are very sensitive to heat.
Always use a stand made of non-combustible material.
Do not walk with a lighted candle in your hands, so as not to accidentally spill the melted wax.
Do not move the burning candle sharply, so as not to accidentally spill the melted wax.
Do not blow on the candle when the wax is melted. This can cause the hot wax to spatter.
Do not extinguish the candle with water, use a ceramic saucer or cup to cover the candle and it will go out.
Extinguish the candle before it burns out completely.
Do not touch the hot wax or the walls of the candle with your bare hands to avoid burns.
Do not exceed the maximum permissible continuous burning time of the candle - 4 hours. Allow the candle to cool completely before turning it on again.
Do not throw a burning or still-hot candle into a bin or trash can.
Do not use candles in explosive atmospheres.
Do not place the candle on a stove, fireplace or other hot surface.
Do not use candles if you do not know how to do it.

SPECIAL RULES FOR WOOD MOOD CANDLES

Do not use the candle on surfaces that are very sensitive to moisture or that can be damaged by wood resin.
Use only original spare parts and follow the instructions on the package.